Platform Engineering: case studies over time¶

56 case studies across 21 events, oldest first. Generated by wiki find "platform engineering"; each moment links to where the talk discusses it.

Organizations: Adobe, Amazon Web Services, Apple, Autodesk, Beneva, Cash App, Cisco, Credit Karma, Decathlon, Fidelity Investments, Grafana Labs, Hyundai, IBM, Itaú Unibanco, Kognic, Kolide, Lunar, Netflix, Norwegian public sector, OVO Energy, Salesforce, Skyscanner, Spotify, Toyota, Uber, Voiceflow

2017 · KubeCon + CloudNativeCon North America 2017 (Austin)¶

Kubernetes in the Datacenter: Squarespace’s Journey Towards Self-Service Infrastructure ¶

Evolving and Supporting Stateful, Multi-Tenant Decisioning Applications in Production ¶

2018 · KubeCon + CloudNativeCon North America 2018 (Seattle)¶

Using a Kubernetes Operator to Manage Application Tenancy in a B2B SaaS App - Mike Arpaia, Kolide — Kolide¶

Kolide describes using a Kubernetes operator to manage per-customer tenancy in its B2B SaaS application.

Towards Trading on Kubernetes: Operating Multi-Tenant and Se... - Andrew Kochut & Javier Diaz-Montes ¶

Describes operating multi-tenant, secure Kubernetes for trading workloads.

2019 · KubeCon + CloudNativeCon North America 2019 (San Diego)¶

Fidelity’s Move to “Finance Grade” Kubernetes with... Alexis Richardson & Rajarajan Pudupatti SJ — Fidelity Investments¶

Fidelity describes moving to finance-grade Kubernetes operated with GitOps practices.

2020 · KubeCon + CloudNativeCon North America 2020 - Virtual¶

The Cloud Native Journey at Adobe - Carlos Sanchez, Adobe — Adobe¶

Adobe recounts its own cloud native journey and the lessons learned adopting Kubernetes and related tooling.

Managing Developer Workflows with the Kubernetes API - Colin Murphy, Adobe — Adobe¶

Adobe describes how it manages developer workflows using the Kubernetes API in its own platform.

2021 · KubeCon + CloudNativeCon + Open Source Summit China 2021¶

Beyond Infra/Service Provision: The Crossplane Essentials and Adoption - Guang Ya Liu & Ying Mo, IBM — IBM¶

2021 · KubeCon + CloudNativeCon Europe 2021¶

Multi-Tenancy in Kubernetes: How We Avoided Clusters Sprawl W... Dario Tranchitella & Maksim Fedotov ¶

Better Scalability & More Isolation? The Cortex “Shuffle Sharding” Story - Tom Wilkie, Grafana Labs — Grafana Labs¶

Grafana Labs tells how shuffle sharding in Cortex improved scalability and tenant isolation.

2021 · KubeCon + CloudNativeCon North America 2021¶

Testing Kubernetes Clusters - Building Confidence in Your Changes - Guy Templeton & Matteo Ruina — Skyscanner¶

Skyscanner engineers describe how they test Kubernetes cluster changes to gain confidence before rolling them out.

How Salesforce built an extensible PaaS using CRDs saving devs 4200 hours - Mayank Kumar, Salesforce — Salesforce¶

Salesforce built an extensible PaaS on Kubernetes CRDs, saving developers 4200 hours.

Shifting Spotify Engineering from Spreadsheets to Backstage - Johan Haals & Patrik Oldsberg, Spotify — Spotify¶

Scaling Kubeflow for Multi-tenancy at Spotify - Keshi Dai & Jonathan Jin, Spotify — Spotify¶

2022 · KubeCon + CloudNativeCon Europe 2022¶

From Student to SRE That Loves CNCF in No Time - Jacob Valdemar Andreasen, Lunar — Lunar¶

A Lunar engineer describes going from student to an SRE using CNCF tooling.

2022 · KubeCon + CloudNativeCon North America 2022¶

How We Revolutionized Developer Experience With 3.5 Platform Engineers - Jessica Andersson, Kognic — Kognic¶

Kognic shows how a 3.5-person platform engineering team transformed developer experience.

Multi-Tenancy For Argo Workflows And Argo CD At Adobe - Srinivas Malladi, Adobe — Adobe¶

Building Multi-Tenant Routing And Scaling With Envoy - Yiming Peng, Amazon Web Services, Inc. — Amazon Web Services¶

AWS describes building multi-tenant routing and scaling with Envoy.

2023 · KubeCon + CloudNativeCon + Open Source Summit China 2023¶

How will the trend towards platform engineering adoption reshape the developer... - Chris Yang ¶

2023 · KubeCon + CloudNativeCon Europe 2023¶

Building a Platform Engineering Fabric with the Kube API at Autodesk - Jesse Sanford & Greg Haynes — Autodesk¶

Paved Paths Leading the Way to Compliance - Kasper Borg Nissen & Brian Nielsen, Lunar — Lunar¶

Lunar describes how paved paths helped it achieve compliance.

How We Securely Scaled Multi-Tenancy with VCluster, Crossplane... Ilia Medvedev & Kostis Kapelonis ¶

Operate Multi-Tenancy Service Mesh with ArgoCD in Production - Lin Sun & Faseela K ¶

How We Migrated Over 1000 Services to Backstage Using GitOps and Survived to... - Shmaram & Mansoor ¶

The speakers describe migrating over 1000 services to Backstage using GitOps and the lessons learned.

Show Me the Metrics: How a Huge Bank Does Observability with Multi-Tenancy... - Inacio & Costa — Itaú Unibanco¶

A large bank describes running multi-tenant metrics observability at scale for its own teams.

2023 · KubeCon + CloudNativeCon NA 2023¶

Building, Scaling, and Growing Internal Developer Platfor... Joshua Bezaleel Abednego & Giri Kuncoro ¶

Speakers describe building, scaling and growing their own internal developer platform.

Self-service Stream Processing Platform on Kubernetes at Apple - Chenya Zhang, Apple Inc. — Apple¶

Apple describes its self-service stream processing platform on Kubernetes.

How We Optimized Our Developer Experience with Telepresence - Frank Gu, Voiceflow — Voiceflow¶

2024 · KubeCon + CloudNativeCon Europe 2024¶

Lightning Talk: How Did We Get Here? Why You Need Platform Engineering - Ettie Eyre, Ovo Energy — OVO Energy¶

OVO Energy's Ettie Eyre explains how their organization arrived at needing platform engineering and the lessons learned.

State of Platform Maturity in the Norwegian Public Sector - Hans Kristian Flaatten — Norwegian public sector¶

Reports on the state of platform maturity across the Norwegian public sector.

Assessing Service Mesh's Net Worth: A Pragmatic Onboarding - Adrien Gillard, Decathlon — Decathlon¶

Decathlon assesses the value of a service mesh and describes its pragmatic onboarding approach.

How Crossplane is Accelerating Your Cloud Native Control Plane Journey | Project Lightning Talk ¶

2024 · KubeCon + CloudNativeCon NA 2024 - Salt Lake City¶

Cash App's Journey Into a Multi-Cluster Ecosystem - Rachel Sheikh, Cash App — Cash App¶

Cash App shares its journey to a multi-cluster Kubernetes ecosystem.

Shifting Gears: Leveraging CNCF Tools to Streamline Operations at Toyota C... B. Phillips, R. Heckel — Toyota¶

Toyota describes how it used CNCF tools to streamline its own operations.

This Platform Goes to 11: Boost Developer Productivity with Lessons from Salesforce - Joe Kutner — Salesforce¶

Salesforce shares lessons from its internal platform for boosting developer productivity.

2025 · KubeCon + CloudNativeCon Europe 2025 - London¶

Building a Platform Framework: Lessons Learned From Developing a Multi-Cl... Cat Morris & Jake Klein ¶

Shares lessons learned building a multi-cluster platform framework.

How We Solved TLS at Scale: Self-Service, Multi-Tenant Cert-manager - Erik Godding Boye & Tim Ramlot ¶

2025 · KubeCon + CloudNativeCon North America 2025¶

Adopting a Fleet-first Mindset - Andy Beane, Spotify — Spotify¶

Spotify explains how adopting a fleet-first mindset and its Fleetshift platform enabled fleet-wide changes at scale.

▶ 20:25 … We saved our engineering organization countless hours. And since mid2024, around half our PRs have been created through fleet management. And this has had …
Full transcript

Harmonizing Strategy and Engineering: Lessons Learnt in Buildin... S. Chandrasekaran & K. Klymkovska ¶

Speakers share lessons learned from aligning strategy and engineering while building a platform.

Unlocking Financial Progress: Credit Karma's AI Assista... Raj Kiran Gupta Katakam & Sukanya Moorthy — Credit Karma¶

Credit Karma describes building and running its AI assistant for financial guidance on its cloud native platform.

Models as Microservices, Platforms as Partners: Collaboratively Building ML Inf... Stephanie Pavlick ¶

Describes how a platform team and ML teams collaborate to build ML inference, treating models as microservices.

The Journey of Deploying Backstage in a Large Organization - Mathieu Girard & Teddy Poingt, Beneva — Beneva¶

2026 · Keynotes - KubeCon + CloudNativeCon Japan 2026¶

Out of the Box, at Multi-Region Scale: How Hyundai Scales Its Platform - Jaewoo Choi, Hyundai — Hyundai¶

Hyundai describes how it scales its platform across multiple regions.

2026 · KubeCon + CloudNativeCon + OpenInfra Summit + PyTorch Conference China 2026¶

What We Learned Securing AI Agents at Scale on Multi-Tenant Kubernetes Clusters - Pengfei Ni ¶

8 Million Tasks Daily: Driving Efficiency in Multi-Tenant Data... JIanxiang Sun & Shuangkun Tian ¶

Reports on running 8 million tasks daily in a multi-tenant data platform and the efficiency gains achieved.

2026 · KubeCon + CloudNativeCon Europe 2026¶

Scaling Platform Engineering: Lessons From Europe’s Larges... Cat M, Stéphane C, Anna K & Gayathri T ¶

Practitioners from one of Europe's largest organizations share lessons from scaling platform engineering.

Is the Agent in the Room with Us Right Now? - Nick Rutigliano & Andrew Halaney, Netflix — Netflix¶

Netflix engineers share their own experience with AI agents operating in their environment and the challenges of knowing what agents are doing.

Project Lightning Talk: What Can Crossplane Actually Do? A Real World Fiel... Jonasz Łasut-Balcerzak ¶

How To Break Multi-Tenancy Again and Again ...and What We Can Learn F... Lorin Lehawany & Sven Nobis ¶

Lessons Learned Orchestrating Multi-Tenant GPUs on OpenShift AI with NVIDIA KAI (G/H2... Luca Berton ¶

2026 · KubeCon + CloudNativeCon Japan 2026¶

From 165 Days To 30 Minutes: Breaking Enterprise Silos With… A. Nishijima & M. Okamura & K. Yamamoto ¶

Japanese enterprise team reports cutting delivery lead time from 165 days to 30 minutes by breaking down silos.

Shared Yet Isolated at Scale: Building Multi-Tenant Inference Platform on… Y. Hiraki & Y. Tanaka ¶

References¶

Videos

Adopting a Fleet-first Mindset - Andy Beane, Spotify (CNCF [Cloud Native Computing Foundation]), cited at 20:25